Delete your data

Email [email protected] with the subject “Delete my data”. Tell us which hotel or website you used and the email address or phone number that is linked to your data. We may ask you to confirm it is yours.

If you are a hotel guest, the hotel is responsible for your booking data; we pass your request on to the hotel and help them carry it out.

We confirm your request within 5 working days and delete your data within 30 days, unless the law requires us to keep part of it (for example invoices). Messages sent through WhatsApp are also removed from our systems; copies on Meta’s servers fall under Meta’s own policies.

If you connected a WhatsApp number or a Meta business account to Sojodesk, you can also remove our access in your Meta settings. Then email us to delete the stored connection data.